OUR SOLUTIONS
11
Years of
Experience
our services
Strategic Decisions Begin with Us.
Progressive Research and Marketing Masters is a top leading Malawian marketing and Research Company established in 2015. We combine professionalism with a personal touch to deliver services that truly make a difference in Malawian Marketing Research and insights. Our Marketing Research services in Malawi are Glocal (combined with a deep global framework with cultural expertise)
Services
Call Centre
We run a dedicated call centre in Malawi, equipped with a specialised short code (+2654319 / 4319) for CATI interviews and customer outreach. Our team of professional agents provides support, inbound and outbound call handling, and customer engagement solutions.
Market Research & Private Investigations
We offer market research in Malawi, business intelligence, and confidential investigations tailored to your needs — whether for customer satisfaction, market entry, new product development, or competitor analysis. We design and conduct consumer surveys, customer feedback studies, and data collection projects using both quantitative and qualitative methods.
Mystery Shopping
Our mystery shopping programs give businesses a clear picture of how customers experience their brand. By evaluating service quality, retail performance, and customer satisfaction, we provide actionable insights that help companies in hospitality, retail, and service industries improve and thrive.
Project Monitoring & Evaluation
Our monitoring and evaluation services ensure that projects deliver real impact. We provide performance tracking, impact assessments, and measurable outcomes for NGOs, corporates, and government programs, helping you stay accountable and successful.
Business & Marketing Plans
We develop business plans and marketing strategies that are practical, tailored, and results-driven. Whether you're seeking growth, competitive advantage, or stronger market positioning, we help organisations stand out in Malawi and SADC.
Business Advisory Services
We provide business advisory support to help organisations navigate challenges, identify opportunities, and strengthen operations. From strategic planning to organisational development, our advisory services guide individuals and businesses toward long-term success.
Financial Training: Cashflow Management
We deliver financial training programs focused on effective cashflow management. Our sessions equip entrepreneurs, SMEs, and corporates with practical skills to manage liquidity, improve financial planning, and ensure sustainable operations.
Data Privacy
Our data is well secured and protected from malware and our staff are well aware of the consequences /legal implications of mishandling data privacy.
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